We are offering FREE SHIPPING on domestic US orders until further notice. Read about UDogU and COVID-19 here.
At UDogU, we understand how important your privacy is to you, and you can trust us to keep your information confidential.
We do need some personal information about you to track and ship your order. But we can promise you that we will not share your information with any other organizations. We do not sell or give our list of email addresses to other companies.
We also use standard Google conversion tracking to monitor the success of our internet advertising. Google places a temporary cookie (unless you have disabled cookies) to track your navigation through our website for statistical analysis, but Google does not collect, sell, or share personally identifying information from ad serving cookies without your explicit consent.
We will release account and other personal information when required to do so by law or to protect the rights, property, or safety of our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
All of our financial transactions take place on secure servers at Authorize.Net or at PayPal. You can collect items in your shopping cart and view our entire site on our servers, but as soon as you enter credit card information, it will be processed on secure servers.
In any case, credit card transactions you make through the UDogU website are risk-free. In fact, under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges made to your credit card.
If you are uncomfortable with transmitting your credit card order through the Internet, you may also telephone your order to us.